Welcome to SJL Exports!

These terms and conditions outline the rules and regulations for the use of SJL Exports's Website, located at https://sjlexports.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use SJL Exports if you do not agree to take all of the terms and conditions stated on this page.

Cookies

SJL Exports uses cookies to enhance user experience and improve website functionality. By accessing our website, you consent to the use of necessary cookies.

Cookies are small text files placed on your device that help us analyze website traffic, personalize content, and improve our services. Mandatory cookies are required for the proper functioning of the website and do not require user consent. Optional cookies may be used for analytics or marketing purposes and can be managed through your browser settings.

Please note that third-party services integrated into our website (such as embedded videos or payment gateways) may also use cookies.

Intellectual Property Rights (License)

Unless otherwise stated, all content on this website—including images, text, designs, logos, and graphics—is the intellectual property of SJL Exports and/or its licensors.

You may view and use the content for personal, non-commercial purposes only, subject to the following restrictions:

You must not:

• Copy, reproduce, or republish material from SJL Exports

• Sell, rent, or sublicense website material

• Redistribute or commercially exploit any content without written permission

All rights not expressly granted are reserved.

Products & Handcrafted Nature

All products sold by SJL Exports are handcrafted using traditional techniques. Minor variations in color, texture, finish, or design are natural characteristics of handmade products and shall not be considered defects.

Product images are for reference purposes only. Actual products may vary slightly due to lighting, photography, and handcrafted detailing.

Pricing & Payment

• All prices listed on the website are subject to change without prior notice.

• Cash on Delivery (COD) is not available.

• All orders must be prepaid using the payment methods available on the website.

• An order is confirmed only after successful payment.

SJL Exports reserves the right to cancel any order in case of pricing errors, payment failure, or suspected fraudulent activity.

Shipping & Delivery

Delivery timelines are estimates and may vary based on location, courier services, or unforeseen circumstances. Delays caused by logistics partners, natural events, or external factors are beyond our control.

Risk of damage or loss transfers to the customer upon successful delivery.

No Refund Policy

SJL Exports follows a strict no-refund policy.

Once a product has been delivered in proper condition and as per the order, no refunds, cancellations, or returns will be accepted. Customers are strongly advised to review product descriptions, dimensions, and images carefully before placing an order.

Damaged or Incorrect Products

In the rare event that you receive a damaged or incorrect product:

• The issue must be reported within 24 hours of delivery

• Clear photos and/or videos of the product and packaging must be provided

Claims submitted after this time period may not be considered.

User Comments & Content

Certain sections of the website may allow users to post comments or feedback. SJL Exports does not pre-screen comments and shall not be held responsible for user-generated content.

By posting comments, you confirm that:

• You own the rights to the content you post

• The content does not violate intellectual property, privacy, or applicable laws

• The content is not offensive, defamatory, or unlawful

You grant SJL Exports a non-exclusive right to use, reproduce, and modify such content.

We reserve the right to remove any content deemed inappropriate or in violation of these Terms.

Hyperlinking to Our Website

Certain organizations may link to our website without prior written approval, provided the link is not misleading and does not imply endorsement.

Use of the SJL Exports logo, brand assets, or artwork for linking purposes is strictly prohibited without a written trademark license agreement.

Content Liability

We are not responsible for any content appearing on third-party websites linking to us. You agree to indemnify and defend SJL Exports against any claims arising from your website.

Reservation of Rights

SJL Exports reserves the right to:

• Request removal of any links to our website

• Modify these Terms and Conditions at any time

Continued use of the website signifies acceptance of updated Terms.

Disclaimer

While we strive for accuracy, SJL Exports does not guarantee that website information is complete, accurate, or up to date. The website and its content are provided “as is” without warranties of any kind.

To the fullest extent permitted by law, SJL Exports shall not be liable for any loss or damage arising from the use of this website or purchased products.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable in India.

Terms and Conditions